# Getting Help

## Searching

Please search through existing resources before asking for help or creating a new thread.

1. Search the [documentation](/content/documentation/index.html) provided
2. Search the [forums](/content/community/search/index.html) for answers

## Plugin and extensions

If an issue is undocumented or unreported:

1. Visit the resource page and click the help button.
2. Create a new thread in that resource's forum category.

## Site and platform

For general questions or help with the site and/or platform, please use our [General Support](/content/community/general-support/index.html) forum.

## No support guarantee

The following disclaimer applies to free and open-source plugins/extensions available on umod.org.

This is a community-supported site, which means that support is given at the discretion of others in the community and you are _**not**_ guaranteed a response.

Most free plugins are maintained and supported voluntarily without compensation. Do _**not**_ expect instant support or free support for open-source resources. Because plugins are open-source, any developer can review the code and potentially answer questions, however that does not mean that every developer is familiar with every plugin.

It can take considerable effort for a developer to familiarize themselves with a particular plugin that they did not write. If you want better support from developers, consider donating to them.